How can store owners add balance to the system?
Store owners can add balance by making a bank transfer of the desired amount to the company's account. Once the funds are received, their account balance in the system is topped up.
How can I track the dates and amounts of my deposits in the system?
You can track the dates and amounts of your deposits by logging in to your account and viewing your deposit history.
Is there a limit on the amount I can deposit?
No, there is no minimum or maximum deposit amount. You can deposit whatever amount your business needs.
Are deposited funds converted to balance immediately?
Yes. Once the transfer is made and confirmed, your account balance is updated immediately and you can use it to buy cards as needed.
Can I use my deposited balance to buy cards at discounted rates?
Yes, you can use your deposited balance to buy cards at special discounted prices, giving you extra savings.
Can I check the remaining funds in my account at any time?
Yes, you can monitor and check the remaining funds in your account at any time through your dashboard.
How do I buy cards using this system?
Log in to your account, choose the card you want to buy, and follow the steps to complete the purchase.
Can the balance deposited in my wallet be refunded to my bank account?
Deposited amounts can be refunded within a maximum of 14 to 21 business days, subject to the availability of liquidity.
Which cards can I buy using this system?
You can buy a wide range of cards, such as PUBG Mobile, PlayStation, iTunes and Apple cards, and more. We recommend checking the full list of available cards on our website.
Is there a minimum purchase for cards?
There is no minimum purchase. You can buy exactly the quantity you need.
What payment methods are available for buying cards?
You can top up your wallet via bank transfer. Contact customer service for full details.
How can I monitor my balance and know when to top it up?
You can monitor your balance and see when it needs topping up by logging in to your account on the website and reviewing the details.
Is technical support available?
Yes, we offer technical support around the clock. If you have any question or issue, don't hesitate to contact our support team.
Can I request a refund if I have a problem with a top-up?
If there is a problem with a top-up, please contact our technical support team to resolve it.
How do I sign up?
You can sign up through the registration page on our website or by installing our app on Salla. For more information, see the Salla Integration Guide.
What is the payment method?
The wallet is topped up via bank transfer.
Can I cancel an order after it has been processed?
Yes, you can cancel the order. However, you will keep all codes associated with the order, whether redeemed or not. We do not refund cancelled orders to your wallet, but you keep all the codes.
How are cards delivered after purchase?
Cards are delivered in one of the following ways:
- Receiving the codes immediately after purchase.
- Direct top-up to the player's account or the specified Player ID.
- For orders from Salla stores, our system creates a matching order and processes it as a direct top-up.
How fast are orders usually fulfilled?
Order fulfillment times are as follows:
- Code delivery: instant.
- Direct top-up: instant.
Can I use my account with more than one Salla store?
Each Salla store requires a separate account in our system, created with the same email address registered to that Salla store.
Pricing policy?
Prices vary according to the market and currency exchange rates, and may change without prior notice.