Payment Acceptance Policy – PayCard
By using PayCard's services, the customer acknowledges and agrees to comply with the following terms, noting that the Establishment is not responsible for any obligations or disputes arising from payment transactions:
1. Accepted Payment Methods
• We accept only local bank transfers to the Establishment's official accounts.
• The transfer receipt must be uploaded via the dashboard before the request is reviewed.
2. Transfer Approval Conditions
• The transfer must be in the customer's own name or from an account belonging directly to them.
• Any transfer from a third party is made at the customer's sole responsibility, and the Establishment may approve or reject it without obligation.
• Cash deposits from ATMs or any transfer of unknown origin will not be approved.
3. Processing Time
• Transfers are reviewed within a maximum of 3 business hours from the time the receipt is uploaded.
• This time frame is approximate and non-binding, and the Establishment may postpone or suspend processing as it deems appropriate.
4. The Establishment's Right to Reject or Freeze
• PayCard reserves the absolute right to reject, suspend or hold any transfer without having to state reasons.
• The customer has no right to object or to claim compensation or a refund if a transfer is rejected, suspended or delayed.
5. Disclaimer
• The customer is solely responsible for the source of their funds and the accuracy of the transfer details.
• PayCard's role is limited to fulfilling the request after the transfer is received and approved, and it bears no responsibility for the source of the funds or any related dispute.
• By uploading the receipt, the customer acknowledges their full and unconditional acceptance of this policy.
6. Updates
• PayCard reserves the right to amend or update this policy at any time without prior notice.
• The version published on the Establishment's website is the only approved and binding version.
7. Payment Refund Policy
• The customer may request a refund of amounts deposited in the wallet, to be processed within a maximum of 14 to 21 business days; fulfillment of the refund request is subject to the availability of liquidity at the Establishment.
• Refunds are made exclusively to the same bank account from which the transfer was received; transfers to other accounts are not accepted for any reason.
• The Establishment reserves the right to reject or postpone refund requests if there is any suspicion regarding the details or source of the transfer, or if the customer violates any term of the Payment Acceptance Policy.
• Submitting a refund request does not mean it is automatically approved, and the Establishment may request additional documents before approving it.
• By submitting a refund request, the customer expressly agrees to the specified time frame and processing procedure without any objection.